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License key not working properly


We have one of your old product line, SDK Pro+, and we have renewed its order for many years; our last renewal was complete on January.  But we are seeing "Unlicensed Feature Used" on the screen when attempt to use WTFeature_ImageTracking on Javascript api SDK.  This feature is nothing new, and it's been there for long time and we had no problem using it until we renewed to the latest license key.

I have been trying to reach you for help through email a couple times, but no one is responding!  It looks like the support team has become crap since you became a Qualcomm company.  Can you look through your email please?  I've contacted info and sales!

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