Your Purchases

How do I change my payment method?
The first thing you need to do is log into your account page here.  If you wish to change the payment method associated with a subscription then: 1. If...
Mon, 25 May, 2020 at 4:43 PM
How do I change my credit card details?
The first thing you need to do is log into your account page here https://www.wikitude.com/my-account/. If you have an active subscription, then follow ...
Mon, 25 May, 2020 at 4:44 PM
How can I cancel my subscription?
In order to cancel your Active subscription: - Log into your account page here https://www.wikitude.com/my-account/. - Select the Subscriptions link from th...
Mon, 25 May, 2020 at 4:47 PM
How do I change my VAT ID?
In order to change your VAT subscription: - Log into your account page here https://www.wikitude.com/my-account/. - Select the VAT Number link from the top...
Mon, 25 May, 2020 at 4:47 PM
I cancelled my subscription. Can I resubscribe?
Yes, you can always resubscribe in case you have canceled your subscription. - Log into your account page here https://www.wikitude.com/my-account/. - Sele...
Mon, 25 May, 2020 at 4:48 PM
What do the different Subscription statuses mean? (Cancelled, Active, Pending, On-hold)
A subscription will fall into one of the following different statuses: - Active: This means that we have received the payment of your subscription and it is...
Thu, 31 Oct, 2019 at 4:09 PM
How do I change my email / password?
We can make this change, but we kindly ask you to make sure that you provide the final credentials you plan to use.  Please do not create an account with th...
Mon, 18 Nov, 2019 at 10:13 AM