A license key embeds several components:
- the platform/s (iOS, Android, Windows)
- bundle id/package name --> for help on the ID format, check this guide https://www.wikitude.com/external/doc/SDKTechInfos.pdf
- the AR features included --> automatically set based on the type of license you purchased (Cloud, PRO 3D, Pro, Demo, Startup)
- the SDK versions you have access to --> automatically set based on the purchase date and the release dates of the SDK.

Please keep in mind that changes to the key are
not covered for off-the-shelf licenses.

If you purchased
before the 4th of March 2019 or you paid via bank transfer, reach us directly via sales@wikitude.com with your key request. Make sure you add the app IDs, the platforms (iOS, Android, Windows), the email address to which we should associate your key and your invoice number.

If your license was purchased or renewed
via the Wikitude online store after the 4th of March 2019, you have access to generating the license key by yourself on the Key Generator page. You will need to log in with the email address you used for your purchase (or, if you changed it to a different email address post-purchase, with that respective email address). To generate the license key for:

1. a new purchase (Cloud, Pro 3D, Pro, Demo)
- Access the
Key Generator page
- Find your order based on the "Order Created" date and "Order Number" and press the "Generate Key" button
- You will be able to choose the platform (iOS, Android, Windows) and fill in your app IDs. You can create separate keys for each platform or a single key for all of them.
- To create
 separate keys for each platform, press on the "Generate Key" button each time after you add the app ID to one platform. To create a single key for all platforms, press on the "Generate Key" button after you add all the app IDs to all the platforms. Please keep in mind that the key cannot be changed post creation to support more that one platform.
- Once the key is generated, you can download it and copy it into your project. Not sure where to enter the license key in your project? Go to the FAQ
Where do I put the license key?

2. a renewal (Cloud, Pro 3D, Pro)
- Access the
Key Generator page
- Find your renewal based on the "Order Created" date and "Order Number" and press the "Generate Key" button
- The app IDs have to remain the same as set with the initial purchase. Please keep in mind that the key cannot be changed post creation
- Press on "Generate Key", download it and copy it into your project. Not sure where to enter the license key in your project? Go to the FAQ
Where do I put the license key?

3. a Demo license renewal
- To renew the license key for a Demo purchase, please reach us directly via sales@wikitude.com with your request

4. a Startup license renewal
- To renew the license key for a Startup, please apply on the Startup page with all the necessary details


If you have any concerns, please contact us via
sales@wikitude.com.