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Not receiving WTO files by email

Not receiving TWO files by email

Please fix it!

1 person has this problem

Hi Sang-il,

Thank you for notifying us.

We have been investigating this issue and it seems some requests were pending, but have now been handled.

Please let us know if you have received the emails.

Kind regards.


Is this resolved. I just tried to send a target object file to myself from Studio some 5 hours ago and there was no mail sent yet. 

Also, I would like to know, is there a priority system for different licence plans regarding this functionality?

Thank you

Hello Panagioti,

Thank you for reporting this issue. We have been working on it this week and we were able to fix it yesterday. Could you please try again and see if everything is working as expected this time?

Thank you for your patience,


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