Wikitude

Hi,

Please provide the following details:

• Which version of the SDK are you using?
• Are you working with the JS API or the Native API?
• Are you using any of our Extensions (Cordova, Xamarin, Unity)? If yes, which version are you using?
• If you work with Unity, what Unity version are you using?
• If you work with Cordova, what  Cordova version are you using?
• If you work with Xamarin, what  Xamarin version are you using?
• What device does this happen with (model details and OS version)?
• Is this happening with the sample app or in your own app? If it happens with your own app, does the unchanged sample app work on your device?
• If you updated to a new SDK version, did you make sure to follow the migration guide and check the release notes?
• Is there an error message or logoutput you can share?

Thx and greetings

Nicola