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black screen

 No camera view after opening my app

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Hi,


Please provide the following details:


  • Which version of the SDK are you using?
  • Are you working with the JS API or the Native API?
  • Are you using any of our Extensions (Cordova, Xamarin, Unity)? If yes, which version are you using?
  • If you work with Unity, what Unity version are you using?
  • If you work with Cordova, what  Cordova version are you using?
  • If you work with Xamarin, what  Xamarin version are you using?
  • What device does this happen with (model details and OS version)?
  • Is this happening with the sample app or in your own app? If it happens with your own app, does the unchanged sample app work on your device?
  • If you updated to a new SDK version, did you make sure to follow the migration guide and check the release notes?
  • Is there an error message or logoutput you can share?


Thx and greetings

Nicola

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