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Advanced Custom Camera sample not working on Sony Xperia XZ2

Hello,

we found out that your unity example (Advanced Custom Camera) didn't work on a Sony Xperia XZ2. The screen was showing a grey image instead of the camera frames. We found a work around by locking the screen and unlocking it, then the camera frames were shown correctly. Is it possible to fix this issue?

Cordially Dominik

3 CommentsSorted by Oldest First

Hi Dominik,


Could you please provide us with the following details:


  • Which version of the SDK are you using?
  • What Unity version are you using?
  • Is this happening with the sample app or in your own app? If it happens with your own app, Does the sample app work on your device?

Thx and greetings

Nicola

Which version of the SDK are you using?

  • 8.9 (But with previous skds it didn't work also)

What Unity version are you using?
  • 2018.4 LTS

Is this happening with the sample app or in your own app? If it happens with your own app, Does the sample app work on your device?
  • With the sample app (unmodified)

greetings

Dominik

Hi Dominik,


Thx for sending the details. We're able to reproduce this issue and created an internal ticket. Once this is solved, we'll let you know.


Thx and greetings

Nicola

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