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Sending app to background freezes camera
Wikitude Technical Support
Hi Behdad,
Thank you for providing an example application showcasing your issue. I was able to reproduce it.
I am going to investigate further and keep you updated on what I find out and on how we proceed regarding this issue.
Kind regards
Daniel
Wikitude Technical Support
Hi Behdad,
my investigations suggest that the freeze is caused by the implementation of your back button. I could consistently reproduce this issue using your back button, but could not reproduce it using the swipe gesture to go back.
Calling
app.wikitudePlugin.close();
instead of
app.wikitudePlugin.hide();
should resolve this issue. I believe the exact particularities of why that is are irrelevant for now.
Could you try this and report back to me on whether this resolves your issue? I could no longer reproduce the camera feed freeze after changing to the former of the two code snippets on my test device.
Kind regards
Daniel
Hi Daniel,
per documentation .close removes all AR resources while .hide simply hides the AR screen and leaves resources intact.
The reason we hide (instead of close) is to preserve the AR resource so we can get back to it and start from where we left off. How can we achieve this?
thanks,
Behdad
Wikitude Technical Support
Hi Behdad,
the sample you've sent me uses
app.wikitudePlugin.hide()
but then calls
app.loadCustomARchitectWorldFromURL('www/AR/index.html')
again upon re-entering with the 'Enter AR' button. Have you tried calling
app.wikitudePlugin.show()
instead, which would be the complementary operation to 'hide'?
Kind regards
Daniel
Behdad Payami
Hi.
I am reporting a bug where camera freezes when user switches from the attached AR app to another app, and back.
I have made this test app very simple.
The Environment -
iPhone with iOS v10.2.1
Wikitude: 6.0.0
Cordova: v6.5.0
The Bug -
1. start the AR TEST app
2. Click ENTER to enter AR screen. Camera turns ON
3. Click BACK button to go back to Cordova screen
4. switch to another app to send the AR app to background
NOTE: if you do not "switch" to another app, you cannot recreate the bug.
5. switch back to the AR TEST app.
6. Click ENTER to transition to the AR screen
7. Notice that the AR screen is frozen
The Test App -
I have attached the entire WWW folder to show the bug.
Thanks,
Behdad