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SIGSEGV problem is lots of device

#00 pc 00257792 /data/data/packagename/libarchitect.so (_ZN8wikitude11android_sdk4impl15JPlatformCamera6UpdateEP7_JNIEnvP11_jbyteArrayi)#01 pc 00020010 /system/lib/libdvm.so (dvmPlatformInvoke)#02 pc 0004f626 /system/lib/libdvm.so (_Z16dvmCallJNIMethodPKjP6JValuePK6MethodP6Thread)#03 pc 000294a0 /system/lib/libdvm.so#04 pc 0002d5dc /system/lib/libdvm.so (_Z12dvmInterpretP6ThreadPK6MethodP6JValue)#05 pc 00062188 /system/lib/libdvm.so (_Z15dvmInvokeMethodP6ObjectPK6MethodP11ArrayObjectS5_P11ClassObjectb)#06 pc 00069a84 /system/lib/libdvm.so#07 pc 000294a0 /system/lib/libdvm.so#08 pc 0002d5dc /system/lib/libdvm.so (_Z12dvmInterpretP6ThreadPK6MethodP6JValue)#09 pc 00061eb2 /system/lib/libdvm.so (_Z14dvmCallMethodVP6ThreadPK6MethodP6ObjectbP6JValueSt9__va_list)#10 pc 0004bb56 /system/lib/libdvm.so#11 pc 0004f7c4 /system/lib/libandroid_runtime.so#12 pc 00050486 /system/lib/libandroid_runtime.so (_ZN7android14AndroidRuntime5startEPKcS2_)#13 pc 400f9084 /system/bin/app_process#14 pc 0001273e /system/lib/libc.so (__libc_init)java:com.wikitude.architect.PlatformCamera.Update(Native Method)com.wikitude.architect.CameraPreviewBase.onPreviewFrame(ProGuard:412)android.hardware.Camera$EventHandler.handleMessage(Camera.java:809)android.os.Handler.dispatchMessage(Handler.java:99)android.os.Looper.loop(Looper.java:137)android.app.ActivityThread.main(ActivityThread.java:5145)java.lang.reflect.Method.invokeNative(Native Method)java.lang.reflect.Method.invoke(Method.java:511)com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:824)com.android.internal.os.ZygoteInit.main(ZygoteInit.java:591)dalvik.system.NativeStart.main(Native Method)


Hello He,

Unfortunately there is no way for us to understand exactly what the issue(s) is based on the information you posted above. Could you please explain in details what your issue is and what are the steps taken when the app is crashing?

Thanks Eva

 

another crash in main Thread(57 devices were affected):

SIGSEGV

#00 pc 00256fc4 /data/data/mypackagename/libarchitect.so (_ZN8wikitude11android_sdk4impl9JGameplay18orientationChangedEP7_JNIEnvi)#00 lr 0001eb10 /system/lib/libdvm.so (dvmPlatformInvoke)

java:com.wikitude.architect.Gameplay.orientationChanged(Native Method)

com.wikitude.architect.Gameplay3dView.orientationChanged(ProGuard:479)

com.wikitude.architect.Gameplay3dView.d(ProGuard:434)

com.wikitude.architect.ArchitectView$1.onOrientationChanged(ProGuard:398)

com.wikitude.architect.ServiceManager$2.onAbsoluteDeviceOrientationChanged(ProGuard:182)

com.wikitude.architect.ServiceManager$1.onOrientationChanged(ProGuard:58)

android.view.OrientationEventListener$SensorEventListenerImpl.onSensorChanged(OrientationEventListener.java:143)

android.hardware.SystemSensorManager$SensorEventQueue.dispatchSensorEvent(SystemSensorManager.java:418)

android.os.MessageQueue.nativePollOnce(Native Method)

android.os.MessageQueue.next(MessageQueue.java:138)

android.os.Looper.loop(Looper.java:123)android.app.ActivityThread.main(ActivityThread.java:5291)

java.lang.reflect.Method.invokeNative(Native Method)

java.lang.reflect.Method.invoke(Method.java:515)

com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:849)

com.android.internal.os.ZygoteInit.main(ZygoteInit.java:665)dalvik.system.NativeStart.main(Native Method)

another crash in main Thread(44 devices were affected):

SIGSEGV

#00 pc 00248d9c /data/data/mypackagename/libarchitect.so (_ZN8wikitude8sdk_core4impl13VideoDrawable18updateVideoTextureEjfPKf) #00 lr 00248d55 /data/data/mypackagename/libarchitect.so (_ZN8wikitude8sdk_core4impl13VideoDrawable18updateVideoTextureEjfPKf)


java:com.wikitude.architect.CallbackHandler.updateVideoTextureId(Native Method)

com.wikitude.architect.CallbackHandler.a(ProGuard:246)

com.wikitude.architect.l$1$3.onPrepared(ProGuard:180)

android.media.MediaPlayer$EventHandler.handleMessage(MediaPlayer.java:2237)

android.os.Handler.dispatchMessage(Handler.java:102)

android.os.Looper.loop(Looper.java:136)

android.app.ActivityThread.main(ActivityThread.java:5135)java.lang.reflect.Method.invokeNative(Native Method)

java.lang.reflect.Method.invoke(Method.java:515)

com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:798)

com.android.internal.os.ZygoteInit.main(ZygoteInit.java:614)

dalvik.system.NativeStart.main(Native Method)

another crash in GLThread Thread(50 devices were affected):

SIGSEGV:#00 pc 00286ea6 /data/data/mypackagename/libarchitect.so#01 pc 002862aa /data/data/mypackagename/libarchitect.so#02 pc 0027f09a /data/data/mypackagename/libarchitect.so#03 pc 0024ac84 /data/data/mypackagename/libarchitect.sojava:

com.wikitude.architect.Gameplay.onSurfaceChanged(Native Method)

com.wikitude.architect.Gameplay3dView$b.onSurfaceChanged(ProGuard:423)

android.opengl.GLSurfaceView$GLThread.guardedRun(GLSurfaceView.java:1564)

android.opengl.GLSurfaceView$GLThread.run(GLSurfaceView.java:1286)

another crash in main Thread(443 devices were affected):

#00 pc 00286612 /data/data/mypackagename/libarchitect.so (_ZNSt10_HashtableISsSt4pairIKSsPN8wikitude14sdk_foundation4impl7ServiceEESaIS7_ENSt8__detail10_Select1stESt8equal_toISsESt4hashISsENS9_18_Mod_range_hashingENS9_20_Default_ranged_hashENS9_20_Prime_rehash_policyENS9_17_Hashtable_traitsILb1ELb0ELb1EEEE4findERS1_)#01 pc 0028669c /data/data/mypackagename/libarchitect.so (_ZN8wikitude14sdk_foundation4impl14ServiceManager19isServiceRegisteredERKNS1_17ServiceIdentifierE)#02 pc 0024a96c /data/data/mypackagename/libarchitect.so (_ZN8wikitude8sdk_core4impl9Architect31loadServicesForRequiredFeaturesESt6bitsetILj2EE)#03 pc 000204cc /system/lib/libdvm.so (dvmPlatformInvoke)#04 pc 00051158 /system/lib/libdvm.so (_Z16dvmCallJNIMethodPKjP6JValuePK6MethodP6Thread)#05 pc 00052b40 /system/lib/libdvm.so (_Z22dvmResolveNativeMethodPKjP6JValuePK6MethodP6Thread)#06 pc 00029960 /system/lib/libdvm.so#07 pc 00030dec /system/lib/libdvm.so (_Z11dvmMterpStdP6Thread)#08 pc 0002e484 /system/lib/libdvm.so (_Z12dvmInterpretP6ThreadPK6MethodP6JValue)#09 pc 0006389e /system/lib/libdvm.so (_Z15dvmInvokeMethodP6ObjectPK6MethodP11ArrayObjectS5_P11ClassObjectb)#10 pc 0006b7a2 /system/lib/libdvm.so#11 pc 00029960 /system/lib/libdvm.so#12 pc 00030dec /system/lib/libdvm.so (_Z11dvmMterpStdP6Thread)#13 pc 0002e484 /system/lib/libdvm.so (_Z12dvmInterpretP6ThreadPK6MethodP6JValue)#14 pc 000635ba /system/lib/libdvm.so (_Z14dvmCallMethodVP6ThreadPK6MethodP6ObjectbP6JValueSt9__va_list)#15 pc 0004cd36 /system/lib/libdvm.so#16 pc 0004e742 /system/lib/libandroid_runtime.so#17 pc 0004f466 /system/lib/libandroid_runtime.so (_ZN7android14AndroidRuntime5startEPKcS2_)#18 pc 400ad222 /system/bin/app_process#19 pc 0000e542 /system/lib/libc.so (__libc_init)java:com.wikitude.architect.ArchitectView.loadingStarted(Native Method)com.wikitude.architect.ArchitectWebView.startLoading(ProGuard:546)com.wikitude.architect.ArchitectWebView.loadArchitectFileFromUrl(ProGuard:337)com.wikitude.architect.ArchitectView.load(ProGuard:910)

We have use the sdk in activity.And statistical data show that about 253 devices were affect by the crash.

The version of SDK I used is 5_1_4.

I want to know that have you fixed the problem in newest SDK?

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