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The application freezes by using AR with Androild at the time to resume

The application freezes by using AR with Androild at the time to resume


Hi Nakasha,
We released a new version of our SDK just a few days ago. From what I read here it might not specifically address your issues, but since we made a lot improvements to pause/resume, it's definitely worth a try.

If it does not resolve the problem, can you please send us a demo project with which we can reproduce the issues?

Best regards,

Andreas

Hi

This is the answer from our tech team.

Q: Which version of the SDK are you using? 
A: wikitude cordova plugin 5.1.4

Q: - What device does this happen with (os Version and model)?
A: 
nexus 5???andorid 6
nexus 6???andorid 6
Xperia Z2 ??andorid 5.0.2
Galaxy S5 ??andorid 5.0

Q: is this happening with the sample app or in your own app? If it happens with your own app, does the sample app work on your device?
A:

When we use document.location = architectsdk:// to call InAppBrowswer.

We couldnt find any similer examples in the sample APP.

Hope this information helps.

Thank you in advance.

Nakasha

Hello Nakasha,

Thank you for sending all these details. Could you please provide us some further information so that we can investigate these issues?

- Which version of the SDK are you using? 

- Are you using the JS API?

- Are you using any of our Extensions (Titanium, Cordova, Xamarin, Unity)? If yes, which version are you using?

- What device does this happen with (os Version and model)?

- is this happening with the sample app or in your own app? If it happens with your own app, does the sample app work on your device?

We believe that we have found various problems with the Wikitude plugin with our mobile application.  

 

How to reproduce the freezing problems with android.

The app freezes when

1. Start using the camera with AR function and focus on the object.

2. Take a picture..

3. Finish to use the AR function OR resume the application from the background.

4. app freezes and the freezing time is according to the number of shots ( about 20 seconds per one shoot )

The app freezes when

1.Taka a picture.

2. Select NOT to share it with SNS

3. Go back to the AR mode and close the application by clicking the home botton of the phone.

4. Resume the application from the background again.

5. See that the application is down straight away.

The app freezes when

you try to use another process (eg. InAppBrowser) during the AR

Could you please give us any clues to soluve theses freezing problems with Android?

Thank you!

Best regards,

Nakasha 
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