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Media Encoder Unexpected File Type

Media Encoder Unexpected File Type

You may want to give it a trial with the encoder contained in this package:

Note: It still requires you to have a material assigned to the polygons in 3D model's mesh. If this is the case, the import should work.

I works on MacOS with the encoder 1.4. 
On Windows you may have to wait until next week when the Wikitude3dEncoder 1.5 is released.

Can I? The fbx that I sent you does not work for me in the encoder?!

Ah! Now the import works. 

Ok. I will extend the encoder to put an appropriate warning message and using a default material in that case. Thanks for pointing us to this issue!

I guess you can go on with materials assigned. ;-)

Yes, I tried that. Here is the fbx that I created from the C4D file in the previous post.

So, from you point of view the material settings are correct?

From the fbx content point of view the material is not assigned. 

You have the material definitely assigned to the cube's polygons? If not, can you try that?

Well yeah, I have a simple C4D material assigned to the cube. The cube itself is converted to a polygonal object.

Here is the C4D file in case you can open it.

What is causing the import to fail is that the material indices of the 12 polygons (triangles) of the cube are negative. There is one material in the fbx, but it's not referenced.

Could you check in your 3D modeling app whether a material is assigned to the cube?

Cinema 4D not 3DS Max.

Prerequisites ... in general, no.

3DsMax often causes problems in terms of animations. But a static model should work (as long as the FBX version is supported). I have to take a closer look. Obviously this shouldn't cause a crash or "unsupported file format" error. 

However, may take some days. Will come back to you. If you found a solution on the 3DsMax side let me know.

Autodesk FBX Converter ver. 2013.2


Are there any prerequisites to run the wikitude encoder that I have missed?

Which version of the FBX converter are you using? 


Even converting an OBJ with the Autodesk FBX Converter does not work. Unexpected file type.

No luck with that as well :(

Here is a 2012 FBX. Can you give it a try?

We have to update the Autodesk FBX SDK used to decode .fbx files. Will be included in the next release of the Wikitude3dEncoder.

In between you will have to export to a lower FBX format version.
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