License key not working : Wikitude

G

Giulia Carnevale

started a topic over 8 years ago

License key not working

G

Giulia Carnevale

said over 8 years ago

Good morning,

I have bought a license key last year and when I started working on this android application I was using old SKD version.

Today I resumed the project and updated the last Wikitude SDK (4.1.1) and I'm experiencing issues with the license key.

I still can see the watermark and the animation when I launch the ARWorld. I have browsed the forum looking for an answer, yet I'm still in the dark.

I checked the bundle ID of my application and is the very same of the one I have registrered, I got it directly from the mail you sent me with the key.

Could it be that updating the SDK somehow I invalidated the license?

There is a method to check programmatically if the license key has been recognized and matches with the package name? I tried debugging and the architect view is correctly created.

Thank you,

Giulia

N

Nicola Radacher

said over 8 years ago

Hi Giulia,

Can you please send me further details on your bundle id, so I can check for which version it was orignially created. If you e.g. have a license key for the SDK version 3.x and now you're working with 4.x then you'll need to upgrade the license key.

Please send the details to forumwikitude.com.

Thx and greetings

Nicola

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