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Alpha video not working

Hi, I am trying to play an alpha video and we have done what the tutorial mentioned, but somehow our video doesn't work.


We have set the videos to be alpha and place Wikitude's demo video which works.

Files attached. Can someone advise is it video format issue etc?


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Could you pleaes provide further details on your issue:

  • Which version of the SDK are you using?
  • Are you working with the JS API or the Native API?
  • Are you using any of our Extensions (Cordova, Xamarin, Unity)? If yes, which version are you using?
  • What device does this happen with (model details and OS version)?
  • Is this happening with the sample app or in your own app? If it happens with your own app, does the sample app work on your device?



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