we have a big issue with our augmented reality project.
We purchased the SDK PRO 3D and we are using com.wikitude.phonegap.WikitudePlugin version8.10.1.
With our iOS devices we try to open video file with the command:
AR.context.startVideoPalyer(url) The video play correctly, but all the times we close the video to come back to the camera scene, the camera freezes. In some devices like iphone XS after the swipe the camera freezes and I still hear the audio of the video itself. In our ipad I get a black screenafter I've closed the video.
Gabriella Abbate
Hi,
we have a big issue with our augmented reality project.
We purchased the SDK PRO 3D and we are using com.wikitude.phonegap.WikitudePlugin version 8.10.1.
With our iOS devices we try to open video file with the command:
AR.context.startVideoPalyer(url)
The video play correctly, but all the times we close the video to come back to the camera scene, the camera freezes.
In some devices like iphone XS after the swipe the camera freezes and I still hear the audio of the video itself.
In our ipad I get a black screen after I've closed the video.
Problems were detected in
iphone 7 with 13.3
iphone 8 plus with 13.3.1
iphone Xs with 13.3
ipad air 2 with 13.3Thanks for your help,
Gabriella
Yoomee Srl