I'll answer to myself: I've just received all the emails of all may attempts since yesterday. Whatever it was that prevented the creation of WTO files has been solved. Thanks !
Hello Marco Bertini,
some of the processing got stuck we fixed the issue and scheduled work is processed now. Everything should be back to normal in a bit.
Sorry for any inconveniences you might have had. If you have any further questions please don't hesitate to contact us again.
Since yesterday I'm unable to get WTO files out of Wikitude.
It promises to send the email with the link but it never really sends anything.
WTC files are produced though. It's bit stressing since I'm trying to test new 3D models for a demo...