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Discussions Wikitude SDK (Android, iOS, UWP) Wikitude SDK Questions or Problems

Error with wikitude camera

Greetings to all

I have this problem with the wikitude camera.

I have this error

I hope you can help me


image


1 Comment

Hi Edwin,


Please provide the follwing details:

  • Which version of the SDK are you using?
  • Are you working with the JS API or the Native API?
  • Are you using any of our Extensions (Cordova, Xamarin, Unity)? If yes, which version are you using?
  • If you work with Unity, what Unity version are you using?
  • What Xcode version are you using?
  • What Android Studio version are you using?
  • What device does this happen with (model details and OS version)?
  • Is this happening with the sample app or in your own app? If it happens with your own app, Does the sample app work on your device?
  • Did you make sure to check our forum for similar problems with a black camera screen?

Thx and greetings

Nicola

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