Start a new topic

Similarity check API doesn't process images


We are trying to use the RESTful API to check image similarity, but every time the process hangs on "SCHEDULED" status forever.

1. First we do POST request (/targetCollection/{tcId}/similarity).

2. Next we check for result, but status always "SCHEDULED" (/targetCollection/{tcId}/similarity/{generationId}).

Some images was uploaded more than a day ago, but still wasn't processed.

This feature important to our service, could you please inform us asap why this problem can occur?

Thanks in advance.

(322 KB)


Thanks for contacting us. We will have a closer look at it and come back to you once we have results.

Sorry for the inconvenience,



the process, for your similarity check, got stuck and is finished now. We tested different scenarios but were unable to reproduce the issue.

If the issue reappears, please contact us again.


Login or Signup to post a comment