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JavaScript General error while preparing video

Can anyone tell me why I would get this error when starting the ARView ?

I'm using the sample code in 11_Video_1_SimpleVideo.

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Hi Marty,

Could you please share more information regarding the issue you are facing?

  • Which version of the SDK are you using?
  • Are you using the JS API?
  • Are you using any of our Extensions (Titanium, Cordova, Xamarin, Unity)? If yes, which version are you using?
  • Please send the crash log
  • What device does this happen with (os Version and model)?
  • is this happening with the sample app or in your own app? If it happens with your own app, does the sample app work on your device?
  • Send exact steps to reproduce this issue and a video so we can check how we can reproduce this issue



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