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Wikitude 8.5 Fatal Camerta Error on Nokia 6.1

When deploing our App with Wikitude 8.5 and Unity 2018.4.2f1 (though older versions of Unity produce the same results) on a Nokia 6.1 (Android version 9), we get the following error from Unity:


"ERROR_CAMERA_DEVICE received, indicating that the camera device has encountered a fatal error." (I'll add the complete Android Error Log ASAP)


The camera image is black and the app crashes after a few seconds.


The same does not happen if we deploy the exactly same app with Wikitude 8.2.

Everything works just fine with that version of Wikitude. It also works fine with Wikitude 8.5 on a Nokia 7.1.

Thanks in advance for any help you can offer.


Hi, 


Thank you very much for trying it so quickly. Have you tried different camera resolutions, or are you always using AUTO? From what we're seeing, it might be that this device has an issue with the resolution we're picking automatically.


Thank you,

Alexandru

Hi


up until now we only used AUTO. We just tried the other options and with "SD" it acutaly works - no other option does, though. 

Is there a quick fix/workaround for wikitude to actualy chose the right option on AUTO?

Just using SD by default does not sound like a good option.

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