Black screen on startup : Wikitude

Start a new topic

Black screen on startup

Anthony Johnson

started a topic almost 5 years ago

Hi,

I'm using version 8.5.0 and I built the "Main Menu" Scene but when I run it on my phone all I get is a Black screen. What could cause this?

Thanks,

Anthony

1 Comment

Wikitude Support

said almost 5 years ago

Hi Anothony,

Thx for reaching out. Could you please provide the following details

- Which version of the SDK are you using?
- Are you working with the JS API or the Native API?
- Are you using any of our Extensions (Cordova, Xamarin, Unity)? If yes, which version are you using

- what device does this happen with
- is this happening with the sample app or in your own app? If it happens with your own app, does the sample app work on your device.
- Send steps to reproduce this issue
- Did you follow the setup guide?

Thx and greetings

Nicola

How can we help you today?