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Poi not displayed on device

Hi,


I'm working on an application and have a problem displaying pois on real devices.

My application works perfectly fine on android emulators, but it fails to display the pois on real devices. I have also tested the sample application and I have encountered the same problems, however sometimes the pois show up, but fixed on a position.


Can you help me with these problem?


Thanks!


Hi,


It seems to be working now, it was a problem with the version of chrome and the device compass. Made an update and a device reboot and the sample app it's working fine.


Thanks a lot!

Hello,


Yes, I'm using a nokia 7.1, Android 9, with compass, and all the sensors required.

Also, my app is waiting for wikitude's "isDeviceSupported" callback, and it's returning success.

I have tested another compass apps and they are working fine, however in the wikitude radar sample app, the map doesn't move at all, seems to be a problem with the compass.


Regards

Hi,


What device are you testing with? Did you make sure that all the requirements for supported devices are fullfiled - https://www.wikitude.com/external/doc/documentation/latest/android/supporteddevicesandroid.html#supported-android-devices?


Greetings

Nicola

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