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AR can not be adapted to IphoneX

My project is a web project, packaged into an IOS project, Xcode 10.1, IOS 12.2, where IphonX cannot be adapted when calling AR.


I am afraid I need more details about your issue.

  • Please explain in details what exactly your problem is and steps to reproduce it.
  • Which version of the SDK are you using?
  • Are you using the JS API?
  • Are you using any of our Extensions (Titanium, Cordova, Xamarin, Unity)? If yes, which version are you using?
  • Please send the crash log
  • What device does this happen with (os Version and model)?
  • Is this happening with the sample app or in your own app? If it happens with your own app, does the sample app work on your device?



Thank you for your answer:

 ① SDK version is

 ② Using the cordova API

 ③ The project uses cordova Extensions

 ④IphoneX, IOS 12.2

 ⑤ no crash log

We are a web project packaged into an IOS app via cordova, using scss for adaptation devices.

When using AR scanning, the top and bottom of IphoneX cannot be adapted. Please help determine the cause, thank you.

Hi, Are you asking for the same as this post?

Best regards,

Andreas Schacherbauer

Yes, the same problem.

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