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Can not able to create targets in Wikitude Studio

 

Hi Team,

 

I have created a project and tried to add targets. But unfortunately I can not able to add targets.

 

After uploading images If I click create its reloading the page and nothing is added.

 

Can you please help on this?.

 

Thanks in Advance.

10 CommentsSorted by Oldest First

Hello,


which browser do you use? Which target would you like to create (Image- or Object Target)?

Could you send us the URL to your project/the project id?


Thanks,

Christian

Hi,


Thanks for your response.


I am using Firefox 60.3.0esr (32-bit). I tried both Image and Object targets.


Image Target Url: https://studio.wikitude.com/projects/5bfd2600f276234274b2add9

Object Target Url: https://studio.wikitude.com/projects/object/5bfd279393a4f64269f0209e


Thanks for your support


/Chandran S



Hi Chandran,


Unfortunately, we cannot reproduce the issue. Does this issue occur with any image you upload, or with specific images? Could you send us the images you use for the creation? Do you see any errors in the browser console (Tools > WebDeveloper > Inspector Tab:Console)?


Thanks,

Christian

 Hi Christian,


See the attached screenshot for the debugger console from firefox.

wikitudeerror.png
wikitudeerro...
(89.4 KB)

Could you attach the image you would like to upload?

Looks like there is an issue with the image.


Thanks,

Chris

Yeah sure.


Find the attached image.

rightscrew.jpg
rightscrew.jpg
(106 KB)
leftscrew.png
leftscrew.png
(292 KB)

Apart from the fact that the images are not good target images and won't be recognized, we can't reproduce the issue.

Could you open the network-tab in the inspector and check if a request fails and send a screenshot again?

Thank you

Hello,

Thanks for your continuous support.


If the problem might be the images, Could you please send some sample images to target?. So that I will have clear understanding about target images.


Find the attached screenshot of network tab after uploading image.

wikitudenetworktab.png
wikitudenetw...
(130 KB)

Hello Christian,


I hope the problem with proxy in my campus network. It is not allowing to upload file. I tried with my local network and the image is uploaded successfully.


Thank you for your time and effort.

Hello Chandran,

I'm glad you managed to resolve the issue and thanks for letting us know the reason.

Best regards,

Christian

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