Start a new topic

Android app freeze when use google ar core

We are still working on our augmented reality application which should play an animated 3d model. However we encounter an issue when using google ar core with the sdk for javascript v8. Everything works fine, but when the screen with the wikitude view is closed, the rest of the app freezes, and can't be used anymore. There is no problem with the same code without arcore...

Is it a known issue? Does 
a workaround exist for that? 


Hi,


Did you try the SDK sample app and if it is working with the sample app? If so, can you please check the difference between your app and the SDK sample app.


Thx and greetings

Nicola

Hi, 

 

Thanks for your reply. We test with sdk 8.1 with JS API on Galaxy S8 (we don't have any other devices with AR core compatibility). We don't see the error message on console log output. 

 

If you want we can send you a sample app with the bug.


François

Hi,


Are you working with SDK 8.0 or SDK 8.1? Are you working with the JS API or any of our extensions and is this issue happening on different devices or only one device? Do you see any error message in the log output?


Thx and greetings

Nicola

Login or Signup to post a comment