Hi, I want to generate a WTO file and I've been trying to upload a video of the object, but I can't get it to work.
The video lasts 1:20, and its original size was 166 mb, I tried to upload it and it said Upload error: Unexpected error. Then I compressed it to 35 mb, converted it to 80 images, 40 images, but the result is always the same.
I have tried to upload it from Chrome, Firefox and mobile, and same error.
Does anybody know what is happening? Has someone experienced the same error?
We are aware that the error message in this case are very general. We are working on adding different errors to help resolve the issue. Most likely, insufficient feature points could be extracted from the video. Could you send us a link to the video? Thank you.