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SDK 7.2: Running without platform support

Hi Guys,

I have been battling with the new sdk samples especially instant tracking and scene picking, When i run the app on my phone it tells me it runs without platform support then leave the screen blank. I think is something relating to the new SMART feature so how can i fix that?

I'm using Hauwei P8(2017/ PRA-LX2)

Hi Baso,

did it work?



Thank you very much, I was using the edu license which i received last. i will try to use the trial licence.

Hi Baso,

the platform support message refers to ARKit and ARCore. If this message is shown the screen however shouldn't be black and our own instant tracking is used.

Are you using our sample app or did you create your own app? It sounds like a license problem!



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