I guess you have followed the guide lines of what the video should consist of and should be structured. For me it sounds like that the video breaks the flow somewhere. If you want we can have a look at the video if you can share it with us. If not possible to share it here, you can send it to info [at] wikitude.com
Joao Victor Pacheco
Hello guys. I'm trying to use the object target in my project, but when I try to submit the video file when creating the 3D target in wikitude Studio, something happens and the file does not load. I have already compressed the video that decreased from 70mb to 7mb, I did another compression of the original file and it reached 5MB. But the video does not load fully. I've already left hours processing, already tried to make other videos, but I can not complete. Anyone know what could be happening?