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Encoder crashing when importing an .fbx file

I've looked through other questions and responses in this forum concerning the Wikitude 3D Encoder crashing. Running Windows 10 and all graphic drivers have been updated.

I was able to export one .fbx file as a .w3t but when I attempt the process with the attached file the encoder immediately crashes displaying an error message.


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Good morning Robert,

although we did have some reports of this issue, I cannot seem to reproduce it on our Windows machine. I did, however, send it to a remote-colleague and had him try. It did indeed crash on his machine.

I'll try to find a Windows machine to reproduce and debug this problem.

- Daniel

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