On a first test with an Samsung S7 the video loaded but took some seconds to initially load. So we need to have a closer look if the longer loading time is simply because of the internet connection quality.
If the loading speed is an issue (e.g. if your customers are using the app at places where the internet connection is bad) we recommend that you package the complete AR experienc with the application (as it's done in the sample app where most of the samples are completely offline). BUT if you package the AR experienc with the app, then you'll need to consider that it's that easy to update content without updating the app.
As you can try all our products and features for free - there is NO REFUND.
As for the support - as mentioned we don't provide any implementation support and you'd have to ask your questions via our forum and our support team (first level) or core technical team (second level) will get back to you. As you can see the waiting time normally is very short.
Greetings
Nicola
!!
https://www.youtube.com/watch?v=TNszbj0rQt8
please check this video.
1- the image have 2 start, with you wikitude app working good, but with my own app it not working at all.
can you tell me please what is the issue here ?
why it not showing the video, taking a lot of time, video size is 3 MG.
PLEASE HELP ME , SO I CAN PURCHASE THE LICENSE !
i done my testing, for trial license here is the result :
(i added image with full screen video, the video size is 3MB, the target image have 1 star only.)
1- it take a lot of time to load the video
2- some time the video not loading at all
3- when it load the video, it show first big black circle, and then will load it .
4- how to add preloader to tell the user that something happen, and need to wait some time !?
I have question, please be clear on your answer.
1- if i will add video more than 10MB, when i export the project, and download the js experience, can i change there the video, to put other video with the same name, but to be more than 10GB ?
2- Can i load video in the surface of cup of coffee ?
3- what is (SLAM ) ?
Elias khshiaboun
I have some question :
1- In the new wikitude studio there is no HTML widget?
2- how many tracker images i can use per Project ?
3-with SDK PRO 3D ( ONE TIME ) , i can export my Apk and upload it to google play, and then i will have the ability to add as much i want images or projects , without the need of updating the APK every time, i add new tracker image or project?