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Camera feed not working on iPhone for Instant Tracking

I am using Unity 2017.1of3 with WikiTude SDK 7.0.0. 

While I am able to show the object using instant tracker but the camera feed is not working (see the file attached)

dino.PNG
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4 people have this problem

Hi Chris,

Unfortunately we can't reproduce it on Android. Did you used our latest version of the SDK (7.1)?


Best regards,

Andreas

Same issue here (except white screen) on android. Using beta versions of Unity 2017 and Wikitude currently but had same issue with release versions.

 

I have the same exact error.


I tried Xcode 8, Xcode 9 Beta 5 and Unity SDK 7.0.0 130.7.2017

Unity is 2017.1.0f3


I can't go to Unity 5 either.

Thanks will wait for the update then. I do need Unity 2017.1


1 person likes this

Hi,

Does your current project requires Unity 2017.1?

We will release a update very soon(~two weeks), but maybe you can use the last Unity 5.x release until then?


Best regards,

Andreas

same issue after removing the Metal from the list.

Hi,

Did you try running it after removing `Metal` from the list of Graphics APIs?


Best regards,

Andreas

I have tried with or without Auto Graphics API and result is the same.

Below are the settings. I am using the latest Unity 2017.1.Of3




image


Hi,

Did you enable 'Metal' as rendering API?


FYI: In case you can use Unity 5.x, you should experience no issues.


Best regards,

Andreas

Sorry I meant IOS 10.3.3

I am testing with iPhone 7 with IOS 10.0.3.. My Mac has Xcode 8.3.3

Hi,

Could you please tell me which device you are testing so that we can also test?

Thanks
Eva

 

I get exactly the same issue. It does ask me to allow access to the camera but no camera feed is shown on the screen. It is just black.


1 person likes this
Hello,

Did you try with our sample app to see if this is working for you?

Thanks
Eva
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