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Camera feed not working on iPhone for Instant Tracking

I am using Unity 2017.1of3 with WikiTude SDK 7.0.0. 

While I am able to show the object using instant tracker but the camera feed is not working (see the file attached)

dino.PNG
(254 KB)

3 people have this problem

Hello,

Did you try with our sample app to see if this is working for you?

Thanks
Eva

I get exactly the same issue. It does ask me to allow access to the camera but no camera feed is shown on the screen. It is just black.


1 person likes this
Hi,

Could you please tell me which device you are testing so that we can also test?

Thanks
Eva

 

I am testing with iPhone 7 with IOS 10.0.3.. My Mac has Xcode 8.3.3

Sorry I meant IOS 10.3.3

Hi,

Did you enable 'Metal' as rendering API?


FYI: In case you can use Unity 5.x, you should experience no issues.


Best regards,

Andreas

Below are the settings. I am using the latest Unity 2017.1.Of3




image


I have tried with or without Auto Graphics API and result is the same.

Hi,

Did you try running it after removing `Metal` from the list of Graphics APIs?


Best regards,

Andreas

same issue after removing the Metal from the list.

Hi,

Does your current project requires Unity 2017.1?

We will release a update very soon(~two weeks), but maybe you can use the last Unity 5.x release until then?


Best regards,

Andreas

Thanks will wait for the update then. I do need Unity 2017.1


1 person likes this

I have the same exact error.


I tried Xcode 8, Xcode 9 Beta 5 and Unity SDK 7.0.0 130.7.2017

Unity is 2017.1.0f3


I can't go to Unity 5 either.

Same issue here (except white screen) on android. Using beta versions of Unity 2017 and Wikitude currently but had same issue with release versions.

 

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