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Unity Example Crash in Android

Hi all,
I have a problem with the examples in Android.
The problem happens when i want back to the menu scene from an AR scene, the app crash.
How i can solve this? i need do this in my app also.

Regards,
Gabriel

Hi again,


If you need to test that the issue is actually resolved for you, you can download a preview version that includes the fix from here.


Best regards,

Alexandru

Hi,

I apologize for the late reply and thank you for helping us find this issue.

We fixed it internally and it will be included in the next update, which will be released soon.


Best regards,

Alexandru

Hi Eva,

we also test here in a:
- Samsung J5 (SM-J500FN) with Android 6.0.1 with the same result and with a
- Samsung S7 (SM-G930F) with Android 7.0 the app works fine.

Is possible that the memory cause the problem?


 

Hi Eva,

I have downloaded the sdk 7.0.0 and just we run the example app with Unity 5.6.0f3 and is the same result: the app crash when I want back to main menu :(

I attach here the log.

Regards,
Gabriel

 

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(38.5 KB)
Hello Gabriel,

Since you are using our previous SDK version I would highly recommend, if this is possible, to download and test with our latest version, 7.0.0.

Thanks
Eva

 

Hi Eva,
the problem happened with the wikitude sample with:
- SDK: 2.1.0
- Device: Sony D2212
- Android: 4.4.4
- The Log is attached

 

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(66.1 KB)
Hello Gabriel,

Could you please provide some further details on the issue:
  • Which version of the SDK are you using?
  • Please send the crash log
  • What device does this happen with (os Version and model)?
  • Is this happening with the sample app or in your own app? If it happens with your own app, does the sample app work on your device?

Thanks

Eva

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