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3D Encoder crashes on start

Ive installed the encoder twice, each time when I try to start it crashes.

Ive been using setup, not the MSI.

Running Windows 7 professional

details below....

Problem Event Name: APPCRASH

  Application Name: Wikitude3dEncoder.exe

  Application Version:

  Application Timestamp: 57e288ac

  Fault Module Name: atioglxx.dll

  Fault Module Version:

  Fault Module Timestamp: 517f330b

  Exception Code: c0000005

  Exception Offset: 0092d480

  OS Version: 6.1.7601.

  Locale ID: 2057

  Additional Information 1: 0a9e

  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

  Additional Information 3: 0a9e

  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

1 Comment

Good morning,

my apologies for the delayed reply. Is this issue still current?

In any case, this issue seems to be related to the graphics driver installed on your system (atioglxx.dll). Are you using the most current version of the graphics driver available for your particular GPU?

- Daniel

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