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supported devices in Google Play Store

Hi, we published our app (links for the app and play stores in halem.com.br), they work fine and we’re happy, except that we can get only roughly half of the 13.000+ android devices available. We know lots of them are not supposed to work according to the wikitude’s sdk documentation. But some of them definetly  should but do not like the Moto g5, it has compatible chip, screen size, screen density, api level and if we install the app directly it works but if someone access the play store there it says the app is not supported by the device. We already made changes to the android manifest, and we’re using Ionic framework so all the screen sizes and icons should have been taken care of. Does anybody have the same problem, can we at least optimize the number of devices that show up as compatible in play store?  

1 Comment

Hi Axel,


does your app use GEO-AR or InstantTracking? If it does a compass is required (which the non-US version of the Moto 5g does not have), otherwise you can remove <uses-feature android:name="android.hardware.sensor.compass" android:required="true"/> from the Wikitude plugin manifest.


Best Regards,

Alex

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