How can we help you today?

Start a new topic
Discussions Wikitude SDK (Android, iOS, UWP) 3D Model Questions or Problems

Texture and Animation are unsupported in 3d model.

Whenever I am trying to insert 3D model which is created by 3D Wikitude Encoder, It says Texture and Animation are unsupported.


Please let me know how can I add 3D model in trial version. 2D Images are scanning perfectly. 

1 Comment
Hello Nishant,

Could you please provide further details on the issue:
  • Which version of the SDK are you using?
  • Are you using the JS API?
  • Are you using any of our Extensions (Titanium, Cordova, Xamarin, Unity)? If yes, which version are you using?
  • What device does this happen with (os Version and model)?

Can you also send the 3D model you created with the Wikitude 3D Encoder?


Thanks

Eva

Login or Signup to post a comment
More topics in 3D Model Questions or Problems
See all 391 topics
© 2021 Wikitude, a Qualcomm company