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Cordova - ARchitectWorld loads black on first install.

I have built an app with Cordova that works perfectly with one big exception.  The first time that you initialize the scanner it loads up as expected but the background of it is black and it does not show the camera.  

This seems like it could be a permission issue of sorts but if I close the scanner and immediately reinitialize it works great and will work perfectly from there on out without any additional permission requests or issues. 

Did anyone experience something like this? I am out of ideas on how to fix it and it is holding up the launch of my app. 

1 Comment

Hello Ryan,

Could you please provide further details on the issue:
  • Which version of the SDK are you using?
  • What device does this happen with (os Version and model)?
  • Is this happening with the sample app or in your own app? If it happens with your own app, does the sample app work on your device?
When the app is asking for permissions do you allow to use the camera or not? Maybe you need to request the camera permission yourself.




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