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Discussions Wikitude SDK (Android, iOS, UWP) Wikitude SDK Questions or Problems

Unity Instant Tracking sample - camera doesn't work

Hi,


I downloaded the SDK and have built the Client Recognition Instant Tracking sample scene to a Samsung S6 without any changes. The application builds and runs on the device, and I am able to instantiate furniture, move and resize, etc. However, there is no display from the camera... the background is white. I've tried enabling the Camera2 API but this has no effect.


Any suggestions?


4 CommentsSorted by Oldest First

Thought I would add that I am using Unity 5.6.0f3, JDK 1.8.0 and Android SDK 25.2.3.

Hi, 


Can you please check if the application has camera permission enabled on the device? Have you tried running on another device as well?


Thank you,

Alexandru

hi i have the same problem, the app is running but the cam is not working and my screen just goes white . i use unity 2017.3.0f3 Personal and the sdk7.1 for unity. my phone is a sony xperia z2

Alexandru from Tech Support had delivered a workaround here: https://support.wikitude.com/support/discussions/topics/5000083773/page/2?url_locale=


Disable "Multithreaded Rendering" from Player Settings -> Other Settings tab.


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