Hello,
Could you please provide with some further details on the issue:
- Which version of the SDK are you using?
- What device does this happen with (os Version and model)?
- is this happening with the sample app or in your own app? If it happens with your own app, does the sample app work on your device?
- Send exact steps to reproduce this issue and/or a video so we can check how we can reproduce this issue (provide what it is you are doing when the green screen appears).
Thanks
Eva
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HI there, our AR screen ( iOS Javascript SDK) randomly starts up with a green color and flashing the icons sideways and hugely enlarged. It is difficult to explain but the attached screenshot hopefully gives somewhat of an idea. Anyone have an idea of what it could be caused by? it seems to be random
Many thanks