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IllegalStateException: Unable to update texture contents

01-31 23:43:15.419 19790 19790 E chromium: [ERROR:interface_registry.cc(104)] Failed to locate a binder for interface: autofill::mojom::PasswordManagerDriver
01-31 23:43:15.669 19790 20792 D libc-netbsd: [getaddrinfo]: mtk hostname=act.app.qq.com; servname=(null); netid=0; mark=0
01-31 23:43:15.669 19790 20792 D libc-netbsd: getaddrinfo( app_uid:10113
01-31 23:43:15.669 19790 20792 D libc-netbsd: getaddrinfo() uid prop:
01-31 23:43:15.669 19790 20792 D libc-netbsd: getaddrinfo() getuid():10113
01-31 23:43:15.670 19790 20792 D libc-netbsd: [getaddrinfo]: mtk ai_addrlen=0; ai_canonname=(null); ai_flags=1024; ai_family=0
01-31 23:43:15.726 19790 20792 D libc-netbsd: getaddrinfo: act.app.qq.com get result from proxy gai_error = 0
01-31 23:43:22.265 19790 19790 E ArBaseActivity: processFlag: market, [main:1] ArBaseActivity.onPause(497): architectView onPause.
01-31 23:43:23.384 19790 20684 E GLConsumer: [SurfaceTexture-13-19790-2] checkAndUpdateEglState: invalid current EGLContext
01-31 23:43:23.391 19790 20684 E Surface : getSlotFromBufferLocked: unknown buffer: 0xbf0cbb80
01-31 23:43:23.403 19790 20684 E CrashHandler: In thread: Thread[GLThread 4726,5,main]
01-31 23:43:23.403 19790 20684 E CrashHandler: UncaughtException detected: java.lang.IllegalStateException: Unable to update texture contents (see logcat for details)
01-31 23:43:23.403 19790 20684 E CrashHandler: 	at android.graphics.SurfaceTexture.nativeUpdateTexImage(Native Method)
01-31 23:43:23.403 19790 20684 E CrashHandler: 	at android.graphics.SurfaceTexture.updateTexImage(SurfaceTexture.java:240)
01-31 23:43:23.403 19790 20684 E CrashHandler: 	at com.wikitude.architect.impl.android.video.a.a(ProGuard:22)
01-31 23:43:23.403 19790 20684 E CrashHandler: 	at com.wikitude.architect.l.b(ProGuard:304)
01-31 23:43:23.403 19790 20684 E CrashHandler: 	at com.wikitude.architect.Gameplay3dView$b.onDrawFrame(ProGuard:373)
01-31 23:43:23.403 19790 20684 E CrashHandler: 	at android.opengl.GLSurfaceView$GLThread.guardedRun(GLSurfaceView.java:1599)
01-31 23:43:23.403 19790 20684 E CrashHandler: 	at android.opengl.GLSurfaceView$GLThread.run(GLSurfaceView.java:1295)
01-31 23:43:23.412 19790 19790 E ArBaseActivity: processFlag: market, [main:1] ArBaseActivity.onResume(461): architectView onResume.
01-31 23:43:23.558 19790 19790 E CameraFramework: Camera new cameraInitNormal:0

The app will crash when the video is prepare to playing after loaded.

This issues affects 473 devices.The total number of users is about 30000.

The verison of SDK is 5.1.4.

Could you please tell me ,is the problem fixed in newest SDK?

It diffcult for me to upgrade the SDK version in my project because some complex reason.If the issue is fixed,then I can decide to spend time in upgrading the SDK version.

Thx!

Hello He,

Unfortunately there is no way for us to understand exactly what the issue(s) is based on the information you posted above. Could you please explain in details what your issue is and what are the steps taken when the app is crashing?

Thanks Eva

 

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