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No augmentation

Hello,

I am trying out Wikitude studio, which contains 3 steps: create, preview, export.


On the preview step, following the instructions on the documentation page


http://www.wikitude.com/external/doc/documentation/latest/studio/workingwithstudio.html#preview-your-studio-project-and-test-on-a-device 


I cannot see the augmentation when I scan the target image with my device (Asus Nexus 7 tablet), although the image has a 3 star rating.


Can you suggest a solution?


Hi Thomas,

When you use your device to scan the target image you created with WIkitude Studio, you need to download the Wikitude App from the store and log in as a developer with the credentials you are using to log into Wikitude Studio.

  • Are you able to see the project you created when you log in?
  • Which type of augmentation have you added?
  •  Is it possible that you send us a video demonstrating this issue?


Thanks

Eva

Hi Eva,

thanks for your quick response. I can see the project listed on the device in the developer section of the Wikitude studio app (version 8.2.7). The augmentation i added to the target image is simply a jpeg image. This jpeg image does not appear when scanning the target image. Please find a video file attached demonstrating this issue.

Many thanks,

Thomas.

Hi Eva,


the video file attachment was too large, but you can watch it on the following youtube link


https://www.youtube.com/watch?v=bN1adwlqJrU 

Hello Thomas,

Does the name of your image target contains any unicode characters? Because this could be a problem sometimes. Since you are a trial user, may I ask why you are using our old Studio and you do not try with our New Generation Studio?

Thanks
Eva

 

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