I just download a model with normal map. However when I tried to encode that model using Wikitude 3d Encoder it just says me that "".
I have just checked the features which are supported by encoder and SDK and it says like that:
bump maps/normal maps (normals are only evaluated on mesh vertices)
I do not have any idea how to get rid of that normal maps or convert to mesh vertices.
Thank you for your help.
As the documentation points out, this feature is NOT supported.
If the normal/bump map is attached as a separate file to the fbx file, you can try to remove it and re-import it again. Otherwise remove the normal map from from the model with a 3D modeling tool of your choice.