As the documentation points out, this feature is NOT supported.
If the normal/bump map is attached as a separate file to the fbx file, you can try to remove it and re-import it again. Otherwise remove the normal map from from the model with a 3D modeling tool of your choice.
Mert ALICI
Hi All,
I just download a model with normal map. However when I tried to encode that model using Wikitude 3d Encoder it just says me that "".
I have just checked the features which are supported by encoder and SDK and it says like that:
bump maps/normal maps (normals are only evaluated on mesh vertices)
I do not have any idea how to get rid of that normal maps or convert to mesh vertices.
Thank you for your help.
Best Regards.