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iOS 10 and the Wikitude App

iOS 10 and the Wikitude App

Upgraded to ios 10 on my iPhone 5 yesterday and found that the Wikitude App does not work anymore - just a black screen when looking for an poi. Poi shows up on my ipad which is running ios 9. 

Any ideas or does anyone else have this problem with ios 10 and the Wikitude App?   


Hi Phil,

We are already aware of this issue and it happens because we have not upgraded the Wikitude app yet. This is something that we will provide pretty soon and there will be an announcement as well.


the same problem,!

Any timeline on this? I had an event last weekend ( where half the people with iPhones couldn't participate. iOS10 adoption rate is higher than I thought. I am holding off on other activities for now...

Thank you for all your comments on the upgrade of the Wikitude app. 


Firstly, we would like to apologize for any inconvinience you had with the Wikitude app. We understand how important this is and that many users rely on the Wikitude app for their AR experiences. 


Our development team is currently working on this upgrade which should be available latest by the second week of October. Quality assurance and app submission to the store will determine how fast a public release will be available.


Wikitude proudly released an SDK update with support for iOS 10 and Android 7.0 the day these updates came out, ensuring all apps would perform flawlessly with these OS updates. 


Once again we apologize for any inconvenience and as soon as the Wikitude app is available we will inform all relevant customers via our forum and social media.



Got an update today. Claims iOS compatibility. Now I will have to install iOS 10 and find out!
Early returns are in. Works under previous OS. Works under iOS10. Good work, team.

Works on IPhone 5 with IOS 10  -  great!  Used Metaio before Apple bought them out. Hope they do not buy Wikitude out.  Thanks again!


Hello everyone,

I wanted to inform you that the Wikitude app should be fixed now and ready to use it. We kindly ask you to do the app update.Apologies for any inconvenience.



I have the same problem with IOS 10 and iphone 6. I already had my project working and now it doesn't work. I have already updated the cordova wikitude plugin in the project and nothing happened, in fact when a run the app in my iphone and then go to the ios configuration to see the app permisions, it does'nt show the camera permission.

I'm getting crazy with it, because i need to show the app tomorrow.


Hi Daniel,

Since the Wikitude app is upgraded for iOS and confirmed that it is now working, did you make sure to download the updated app?


Since the iOS 10 update (on iPad), I have this problem on the WikitudeApp : all the pages (demos, help, about, developper) are white / empty.

See the screenshot below.

That would be really cool to have a fully functionnal Wikitude App on iOS soon as we are using this app to do some demo to our customers nowadays! 



A. Belin.



I updated to the last plugin, in fact i got this warning when i nulidad the App. Please help me.

Hello Amaury,

Could you please tell me on which devices you have this issue?

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