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screenshot problem

screenshot problem

Hi, I'm working on a way to capture the screen, but I can not get it, I tried the example in the documentation.


I'm working with cordova.


and as such I have here:




I hope your help, thank you.

Hi there,

Thx for reaching out. Could you please provide further details on the issue you are having:


- Which version of the SDK are you using? 

- Are you using the JS API?

- Which version of the Cordova plugin are you using?

- is this happening with the sample app or in your own app? If it happens with your own app, does the sample app work on your device?

- When you say that it is not happening what do you mean? For example, are you getting an error message?



hello, thanks for the reply, I've managed to make my device work, I tried another and says permission denied, could know that this is due?

Hi there,

Did you try another sample and you got this message that permission is denied? What exactly where you trying to do and what was exactly the message that you received? Please assure to have set all permissions required in your manifest.

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