I have a problem with wikitude model on target. After first app launch the model displays incorrect. Can you help me resolve this problem?
I use Wikitude sdk 5.2.0
N
Nicola Radacher
said
over 4 years ago
Hi,
Can you please send over your .wt3 file. You can send it to forum wikitude.com.
Greetings
Nicola
I
I.karpenko
said
over 4 years ago
Yes there are .wt3 and .fbx files
N
Nicola Radacher
said
over 4 years ago
Hi,
I just tried loading your .wt3 file with our latest sample app and had no issues. I tested the JS API sample on a Galaxy S7. Please provide the following details:
- Confirm that you?re using the JS API - Are you using any of our Extensions (Titanium, Cordova, Xamarin, Unity)? If yes, which version are you using
- Are you working with Wikitude Studio and try to modify the Studio experience?
- what device does this happen with - is this happening with the sample app or in your own app? If it happens with your own app, does the sample app work on your device. - Send steps to reproduce this issue - Send the complete AR experience as zip file (incl. the html, css, js files, assets, target images)
I
I.karpenko
said
over 4 years ago
I'm using iOS Sdk 5.2.0 without any extensions.
It's happening in my own app. It's happening after first app launch.
N
Nicola Radacher
said
over 4 years ago
Hi Igor,
Unforatunely I can't run your sample as it has references in there which are dependent on your app (e.g. the filename). But I put your model in our sample and it worked as expected. You can try it with the 'Manage URLs' functionality of the samples app. Please use this url:
I.karpenko