I have created a preview and tried to check it out, but when scaning it doesnt recognize the image or other problem but doesnt do anything (the demo show cases did work).
UPDATE: Seeing the dashboard I recongnized it is identifying scans/view (whats the difference) but in the app none of the augmented fields appear.
over 3 years ago
There might be different reasons that the image is not recognized properly:
- target image is not very good structured in order to provide fast recognition - You could send me your picture and I can have a look at it. Generally with 3 orange stars the image should be good for recognition and tracking. Please also have a look at the 'best practices for image targets' guide, which helps you create good target images
- network speed not sufficient. If the content created has to be downloaded via the network, if the speed is not very good, it might take longer to download
- Phone not supported properly - phones with lower power might have a hard time. You can find a list with details on supported devices here. We are currently working on our next SDK release which includes performance improvements also for low-end devices
- Size of the target image - distance to target image too large - if eg. you're very far away from the target image and the image itself is then only displayed in very small area of the camera the recognition might be hard.