Actually a colleague of mine sent to me the transparent video. Since the video from the SDK is working, I thought there could be some referencing errors,so I asked him to send me the video prior to converting using the Script in the Wikitude SDK. The video works now. Worked like a charm. Thank you for the response.
over 6 years ago
We'll have a look at the video, but it helps if you could give us the answer to following questions.
On what devices did you test? Do other transparent video (e.g. the video inlcuded with our SDK) work?
How did you encode the transparent video and what source video did you use?