Wikitude

Error on Transparent Video

Actually a colleague of mine sent to me the transparent video. Since the video from the SDK is working, I thought there could be some referencing errors,so I asked him to send me the video prior to converting using the Script in the Wikitude SDK. The video works now. Worked like a charm. Thank you for the response.

We'll have a look at the video, but it helps if you could give us the answer to following questions. 

On what devices did you test? Do other transparent video (e.g. the video inlcuded with our SDK) work?

How did you encode the transparent video and what source video did you use?

03-04 09:44:17.930: D/TilesManager(9144): Starting TG #0, 0x767d8ce8

03-04 09:44:17.930: D/TilesManager(9144): new EGLContext from framework: 7643c200 

03-04 09:44:17.930: D/GLWebViewState(9144): Reinit shader

03-04 09:44:17.930: E/BufferQueue(9144): dequeueBuffer: min undequeued buffer count (2) exceeded (dequeued=11 undequeudCount=0)

03-04 09:44:17.930: E/BufferQueue(9144): dequeueBuffer: min undequeued buffer count (2) exceeded (dequeued=10 undequeudCount=1)

03-04 09:44:17.960: D/GLWebViewState(9144): Reinit transferQueue

03-04 09:44:18.040: E/Web Console(9144): Uncaught ReferenceError: AR is not defined:1

03-04 09:44:18.040: D/CordovaActivity(9144): onMessage(spinner,stop)

03-04 09:44:18.751: V/webcore(9144): webkitSelctionControlDraw Selection unable to select

03-04 09:44:18.761: V/webview(9144): HandleMessage : UPDATE_SELECTION_MSG_ID mCopyInfo null

03-04 09:44:18.761: V/webview(9144): HandleMessage : UPDATE_SELECTION_MSG_ID null

03-04 09:44:25.527: D/WebView(9144): loadUrlImpl: called

03-04 09:44:25.527: D/webcore(9144):  CORE loadUrl: called

03-04 09:44:25.537: D/webkit(9144): Firewall not null

03-04 09:44:25.537: D/webkit(9144): euler: isUrlBlocked = false

03-04 09:44:26.979: D/WebView(9144): loadUrlImpl: called

03-04 09:44:26.979: D/webcore(9144):  CORE loadUrl: called

03-04 09:44:26.979: D/webkit(9144): Firewall not null

03-04 09:44:26.979: D/webkit(9144): euler: isUrlBlocked = false

03-04 09:44:29.601: D/WebView(9144): loadUrlImpl: called

03-04 09:44:29.601: D/webcore(9144):  CORE loadUrl: called

03-04 09:44:29.601: D/webkit(9144): Firewall not null

03-04 09:44:29.601: D/webkit(9144): euler: isUrlBlocked = false

03-04 09:44:29.601: W/System.err(9144): java.lang.NullPointerException

03-04 09:44:29.601: W/System.err(9144): at com.wikitude.architect.VideoManager.a(Unknown Source)

03-04 09:44:29.601: W/System.err(9144): at com.wikitude.architect.ArchitectWebView.playVideoCallback(Unknown Source)

03-04 09:44:29.601: W/System.err(9144): at com.wikitude.architect.PlatformBridge.callAsyncImpl(Native Method)

03-04 09:44:29.601: W/System.err(9144): at com.wikitude.architect.PlatformBridge$a.a(Unknown Source)

03-04 09:44:29.601: W/System.err(9144): at com.wikitude.architect.PlatformBridge$a.run(Unknown Source)

03-04 09:44:29.611: E/VideoManager(9144): Exception when playing video null

03-04 09:44:33.745: D/WebView(9144): loadUrlImpl: called

03-04 09:44:33.745: D/webcore(9144):  CORE loadUrl: called

03-04 09:44:33.745: D/webkit(9144): Firewall not null

03-04 09:44:33.745: D/webkit(9144): euler: isUrlBlocked = false

03-04 09:44:35.277: V/WebViewInputDispatcher(9144): blockWebkitDraw

03-04 09:44:35.277: V/WebViewInputDispatcher(9144): blockWebkitDraw lockedfalse

03-04 09:44:35.988: D/WebView(9144): loadUrlImpl: called

03-04 09:44:35.988: D/webcore(9144):  CORE loadUrl: called

03-04 09:44:35.988: D/webkit(9144): Firewall not null

03-04 09:44:35.988: D/webkit(9144): euler: isUrlBlocked = false

03-04 09:44:35.988: W/System.err(9144): java.lang.NullPointerException

03-04 09:44:35.988: W/System.err(9144): at com.wikitude.architect.VideoManager.a(Unknown Source)

03-04 09:44:35.988: W/System.err(9144): at com.wikitude.architect.ArchitectWebView.playVideoCallback(Unknown Source)

03-04 09:44:35.988: W/System.err(9144): at com.wikitude.architect.PlatformBridge.callAsyncImpl(Native Method)

03-04 09:44:35.988: W/System.err(9144): at com.wikitude.architect.PlatformBridge$a.a(Unknown Source)

03-04 09:44:35.988: W/System.err(9144): at com.wikitude.architect.PlatformBridge$a.run(Unknown Source)

03-04 09:44:35.988: E/VideoManager(9144): Exception when playing video null

03-04 09:44:37.880: D/WebView(9144): loadUrlImpl: called

03-04 09:44:37.880: D/webcore(9144):  CORE loadUrl: called

03-04 09:44:37.880: D/webkit(9144): Firewall not null

03-04 09:44:37.880: D/webkit(9144): euler: isUrlBlocked = false

 

 

There seems to be a problem in my transparent video. Can someone please help me? Thanks!