Hi, I am also facing the problem on Samsung Note II, getting message "Device not supported error". In the developing countries we most of the folks will have smartphones that came into the market in late 2012 and early 2013, so we can't expect people to have Samsung S4. Where can I get the complete list of devices supported? Also how do I support Wikitude IR in Android phones using Android 2.3 to Android 4.0?
over 8 years ago
Not sure if your set-up is done properly or there is an issue in the sample app. Could you please try the PhoneGap sample-app provided sample app. Android 2.3 devices are currently supported, although NEON chipset is required for ana cceptable IR experience (part of the isDeviceSupported check)
Especially devices like Note II are definitely supported by our SDK, so the isDeviceSupported check should return "true".
Please describe your issue in more detail and let us know where exactly the root of the problem is.
Kind regards, Andreas
about 8 years ago
Hi, I am also getting problem for device not supported issue. now i am using phonegap for worklight enviroment. my application supported all android and ios device working fine AR. but i can not able to run the app in android device tap3 4.2.2 version.and i try to upgrade sdk. i am gettting lot of issue. how to upgrade sdk and how to solve this issue. anyone please let me know ASAP.