Since 15 Days Did not get any License : Wikitude

N

Nevzat Bilen

started a topic over 7 years ago

Since 15 Days Did not get any License

N

Nevzat Bilen

said over 7 years ago

Im sorry about that if its not correct location to post this thread, but i have to get attention.

I was already using Android SDK of Wikitude for My Company. When i bought that at last November sortly i received my invoice and license information.

My company wanted from me to do same Wikitude things for our iOS apps too. So 14th March, I bought license for iOS too. But never received any information or invoice about my order. 10 times i checked my Bank and saw that the price already transfered from my credit card to wikitude. 4-5 times i sent an e-mail to sales@wikitude.com but never heard back. Last week i called them, they said please send an e-mail again to sales@wikitude.com, so i did it and never heard anything again. If there here anyone from Wiketude may help me ? I sent my emails from nevzat@keyinternet.com.tr , i bought my licenses with this e-mail too.

Regards

N

Nicola Radacher

said over 7 years ago

Hi,

As I mentioned in my email I sent on March 25th, we don't have an order matching your your exact email address. Did you order with a different one? Please recheck your Spam folder for my answer.

I just sent you another test email, so we can check where my emails end up.

Greetings

Nicola

N

Nevzat Bilen

said over 7 years ago

Hi Nicola

I got your email thanks for your great support! It was my mistake, sorry about that.

Thanks again!

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