Hi: I have a problem with some of the worlds I´ve made. I am not able to see them for edditing in my dashboard. I have made 23 worlds but when I see in my dashboard from 6 to 10 I can only see one of them and the other 4 are not visible however when I launch the app in my Smartphone the worlds are available to be seen. I need to edit them because I ´ve made some mistakes .
Thks a lot from Argentina. Gustavo
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Nicola Radacher
said
over 6 years ago
Hi Gustavo,
Could you please send the email address which you used to register as Wikitude Developer to nicola.radacher(at)wikitude.com. We can then check in our backend.
Thx
Nicola
S
Simone Taliercio
said
over 6 years ago
Hi: I have a problem with some of the worlds I´ve made. I am not able to see them for edditing in my dashboard. I have made 23 worlds but when I see in my dashboard from 6 to 10 I can only see one of them and the other 4 are not visible however when I launch the app in my Smartphone the worlds are available to be seen. I need to edit them because I ´ve made some mistakes .
Thks a lot from Argentina. Gustavo
Hi Gustavo,
Your missing Worlds will be visible in your Dashboard again by Monday 20.08.2012 . I apologize for the late.
In the meatime, if you need urgently to change them then I could remove the 'not-visible' ones from our systems, so that you can upload again.
Thank you for your interest in Wikitude!
Regards, Simone
D
Default
said
over 6 years ago
Dear Simone:
I can wait till 20 / 08 / 2012
thks
Gustavo
N
Nicola Radacher
said
over 6 years ago
Hi Gustavo,
As Simone mentioned - 'if you need urgently to change them then I could remove the 'not-visible' ones from our systems, so that you can upload again.' - please let us know what we can disable and we'll make the changes in our backend.
Default